Shipping policy

Welcome to Four Paws Haven 
We are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).

Please note that processing times may vary during holidays, sales, or high-demand periods.

Shipping Time

As we work with trusted international suppliers and fulfillment partners through dropshipping, estimated delivery times are:

  • United States: 7–15 business days
  • Canada: 7–15 business days
  • United Kingdom: 7–15 business days
  • Australia & New Zealand: 7–18 business days

Delivery times are estimates and may vary depending on customs clearance, local courier services, weather conditions, or other unexpected delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions on selected products or orders.

Tracking Information

Once your order has been shipped, tracking information will be sent to your email whenever available. Please allow a few days for tracking updates to appear in the courier system.

Delayed or Lost Packages

While we do our best to ensure timely delivery, delays can occasionally happen due to factors beyond our control. If your package appears delayed or lost, please contact us and we will assist you in resolving the issue with our shipping partners.

Incorrect Address

Please ensure that your shipping address is correct before placing an order. Four Paws Haven is not responsible for packages delivered to incorrect addresses provided by customers.

Customs & Import Taxes

For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact our support team.

Four Paws Haven 🐾
Thank you for shopping with us!